West Hotel Sydney, Curio Collection by Hilton

Hotel Description

You know what caught me off guard about the West Hotel Sydney? It’s actually tucked right into Sussex Street in a way that feels completely intentional – like someone really thought about where to put a hotel in the CBD. I mean, you’re literally a two-minute walk from Wynyard Station, which honestly makes getting around Sydney so much easier than I expected. The building itself has this sort of industrial-chic thing going on that works way better than it sounds on paper.

The lobby hits you with these high ceilings and exposed brick that somehow manages to feel warm instead of cold – I think it’s the lighting, actually. Check-in was refreshingly quick (I got there around 3 PM on a Thursday, so maybe I just got lucky), and the staff genuinely seemed to know the neighborhood. Like, when I asked about good coffee nearby, the guy at the front desk didn’t just point me toward the hotel café but actually recommended this little place on Kent Street that locals go to. That’s the kind of detail that tells you they’re paying attention.

The rooms are where this place really shines, honestly. Mine faced toward the harbor – well, sort of, you had to lean out a bit to catch the water view – but the windows are huge and the whole space feels bigger than it probably is. The bed was one of those situations where you sink in just enough without feeling like you’re being swallowed, and I’m pretty picky about that stuff. What I really appreciated was how quiet it stayed at night, even though you’re right in the middle of everything. Sussex Street can get busy during the day with all the office workers, but by evening it settles down nicely.

The bathroom deserves a mention too – rainfall shower head that actually has decent pressure (you’d be surprised how often hotels mess this up), and they’d stocked it with products that didn’t smell like generic hotel soap. Small thing, but it matters when you’re trying to feel human after a long flight.

Location-wise, you’re maybe five minutes from Circular Quay if you walk at a normal pace, and the Opera House is right there once you get to the water. But what I found more useful day-to-day was being so close to the business district – tons of good lunch spots, easy access to the trains, and you can actually walk to Darling Harbour without it feeling like a hike. The hotel sits right in that sweet spot where you’re central but not overwhelmed by tourist crowds every time you step outside.

I stayed here for four nights in March, and honestly, it felt like the right choice. It’s not trying to be the fanciest place in Sydney – there are definitely more luxurious options if that’s what you’re after – but it gets the fundamentals right and adds just enough personality to make the experience memorable. The Curio Collection thing isn’t just marketing; they’ve actually created something that feels distinctly Sydney without being gimmicky about it.

Rooms

• King Acacia Room with 1 king bed for 2 adults, 1 child
• King Banksia Deluxe Room (Level 2-4) with 1 king bed for 2 adults, 1 child
• King Sussex Suite with 1 king bed for 3 adults, 1 child
• King Waratah Premium Room with 1 king bed for 2 adults, 1 child
• King Barangaroo Suite with 1 king bed for 3 adults, 1 child
• Queen Banksia Deluxe Room – Mobility Accessible with 1 queen bed for 2 adults, 1 child
• Twin Acacia Room with 2 twin beds for 2 adults, 1 child
• King Banksia Deluxe Plus Room (Level 5-8) with 1 king bed for 2 adults, 1 child

Reviews

• This is the Blueprint of what hotels should be like. Slightly pricey, yet worth every dollar. – Vassilis from Greece (9/10)

  As professional yet as personable as it gets at reception; clean, tidy, user friendly. Location is excellent, the gym is good enough..Everything has been considered and taken care of. Everything!

• A great new hotel on the Sydney scene. Will definitely be booking again. – Hilda from Singapore (9/10)

  Great location. Nicely thought out rooms. Beds super comfy and towels very plush. Modern and lovely.

• Id come back definitely! – Samuel from Australia (9/10)

  The downstairs bar and location of the place!!

• Great location and very nice hotel. – Grahame from Australia (9/10)

  Excellent location and the hotel is very modern and amazing staff.
  All the stuff in the room is complimentary, including the snacks. This was a pleasant addition.

• Suited our purpose of a short holiday and was central for our needs. – Cheryl from New Zealand (9/10)

  Handy to Darling Harbour and not far from Train station at Wynyard.
  Nice breakfast availability.

• Very Good – Shane from Australia (8/10)

  Great hotel in a great location. Staff were friendly and helpful . The bed was very comfortable and the room perfect for our needs.

• Convenient for us – Mia from United Kingdom (8/10)

  The location was brilliant, staff were so helpful in terms of early check in and taking our bags to our rooms.

• Wonderful – Ka from Hong Kong (9/10)

  superb location, good cafe with nice breakfast served

• Brief, but very comfortable and enjoyable. – Glenn from Australia (9/10)

  Comfortable room. Good amenities. Excellent location.

• Very Good – Elizabeth from Australia (8/10)

  Location, modern facilities.

SURROUNDINGS

Facilities