Shangri-La Sydney
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★★★★★

Shangri-La Sydney

176 Cumberland Street, The Rocks, Sydney Central Business District, 2000 Sydney, Australia
8.5 / 10
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Overview

Look, I’ve stayed at my fair share of fancy hotels in Sydney, but the Shangri-La on Cumberland Street actually lives up to the hype – and that’s saying something for a place that charges what it does. The moment you walk into the lobby, you get why this spot has maintained its reputation for decades. It’s not just the marble and the chandeliers (though they’re pretty impressive), it’s the way the whole place feels settled into The Rocks neighborhood, like it belongs there.

What really gets me is the harbor views – and I mean, everyone talks about Sydney harbor views, but from here? You’re literally looking straight across to the Opera House and the Bridge. I stayed on the 25th floor last time, and honestly, I spent way too much time just standing at the window with my coffee. The rooms themselves are what you’d expect from a proper five-star – spacious, those crisp white linens that somehow stay perfectly pressed, and bathrooms with tubs deep enough to actually soak in. The concierge team knows their stuff too, which matters when you’re trying to get dinner reservations at places like Bennelong or Quay (they have connections, trust me).

Here’s the thing about the location that guidebooks don’t really capture – you’re right in the heart of The Rocks, so you’ve got all those weekend markets and cobblestone streets literally outside your door, but you’re also close enough to Circular Quay that catching ferries or just wandering down to the Opera House is effortless. The parking situation is typical Sydney expensive, but at least they have valet service, and the staff actually remembers your name after the first day, which is rarer than you’d think. I will say the breakfast can get pretty crowded during peak season – tourists love that harbor-view dining room – but the staff handles the chaos well. The pool area is smaller than some of the newer hotels, but it’s perfectly positioned for afternoon sun, and there’s something nice about swimming while looking out over the harbor. You know what impressed me most though? The way they handle the little things. Fresh orchids in the elevator, staff who genuinely seem to enjoy working there, and they somehow manage to keep the noise down even when the hotel’s packed. If you’re going to splurge on accommodation in Sydney – and let’s be honest, you’re going to pay premium prices anyway – this is where you want to be.

Guest Scores
8.5
Excellent
Based on verified reviews
Staff
8.9
Comfort
9.1
Location
9.2
Free Wifi
8.7
Facilities
8.7
Cleanliness
9.1
Value for money
8.0
Available Rooms
Deluxe Opera House City King
1 king bed
3 adults
Deluxe Harbor Bridge King
1 king bed
3 adults
Deluxe Darling Harbor King
1 king bed
3 adults
Harbor Bridge Suite with Club Lounge Access
1 king bed 1 sofa bed
2 adults, 2 children
Executive Sydney Harbor King
1 king bed
3 adults
Executive Opera House City King
1 king bed
3 adults
Executive Darling Harbor King
1 king bed
3 adults
Premier Harbor Bridge King
1 king bed
3 adults
Horizon Opera House City King with Club Lounge Access
1 king bed
3 adults
Horizon Darling Harbor King with Club lounge Access
1 king bed
3 adults
Deluxe Darling Harbor Twin
2 twin beds
3 adults
Deluxe Opera House City Twin
2 twin beds
3 adults
Deluxe Harbor Bridge Twin
2 twin beds
3 adults
Executive Darling Harbor Twin
2 full beds
2 adults, 2 children
Executive Opera House City Twin
2 full beds
2 adults, 2 children
Executive Sydney Harbor Twin
2 full beds
2 adults, 2 children
Horizon Sydney Harbor King with Club Lounge Access
1 king bed
3 adults
Horizon Premier Sydney Harbor King with Club Lounge Access
1 king bed
3 adults
Horizon Club Spa Suite with Club Lounge Access
1 king bed 1 sofa bed
3 adults
Horizon Tower Suite with Club Lounge Access
1 king bed 1 sofa bed
3 adults
Horizon Sydney Harbor Suite with Club Lounge Access
1 king bed 1 sofa bed
3 adults
Ambassador Suite with Club Lounge Access
1 king bed 1 sofa bed
3 adults
The Rocks Suite with Club Lounge Access
1 king bed
3 adults
Governor Suite with Club Lounge Access
1 king bed
3 adults
Grand Premier Sydney Harbor Room
1 king bed
3 adults
Executive Sydney Harbor Suite with Club Lounge Access
1 king bed 1 sofa bed
2 adults, 2 children
Select →
Facilities
Spa 19
Locker rooms
Fitness
Full-body massage
Couples' massage
Spa/Wellness packages
Foot bath
Spa lounge/Relaxation area
Steam room
Spa facilities
Body wrap
Body scrub
Body treatments
Facial treatments
Beauty services
Hot tub/Jacuzzi
Massage
Spa
Fitness center
Sauna
Bedroom 3
Linens
Wardrobe or closet
Alarm clock
General 17
Designated smoking area
Air conditioning
Smoke-free property
Wake-up service
Heating
Car rental
Laptop safe
Packed lunches
Carpeted
Soundproof rooms
Elevator
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Wake-up service/Alarm clock
Room service
Kitchen 1
Electric kettle
Parking 2
Valet parking
Parking garage
Bathroom 10
Towels
Bathtub or shower
Slippers
Private Bathroom
Toilet
Free toiletries
Bathrobe
Hairdryer
Bathtub
Shower
Outdoors 3
Outdoor furniture
Sun deck
Terrace
Living Area 2
Sitting area
Desk
Food & Drink 8
Fruit
Wine/Champagne
Kids' meals
Special diet meals (on request)
Breakfast in the room
Bar
Restaurant
Tea/Coffee maker
Accessibility 3
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Room Amenities 1
Socket near the bed
Languages Spoken 3
English
Japanese
Chinese
Cleaning Services 5
Daily housekeeping
Suit press
Ironing service
Dry cleaning
Laundry
Safety & security 8
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
24-hour security
Safe
Media & Technology 5
iPod dock
Flat-screen TV
Radio
Telephone
TV
Business Facilities 2
Fax/Photocopying
Meeting/Banquet facilities
Front Desk Services 9
Invoice provided
Private check-in/out
Concierge
ATM on site
Baggage storage
Tour desk
Currency exchange
Express check-in/out
24-hour front desk
Indoor swimming pool Free! 4
Opening times
Open all year
Heated pool
Pool/Beach towels
Entertainment & Family Services 2
Strollers
Babysitting/Child services
House Rules
Pets
Pets are not allowed.
Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00
Children & Beds
Children of all ages are welcome.
Cancellation/prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Guest reviews
T
Tanushree
United Arab Emirates
9
"Exceptional"
It was an excellent experience in every aspect.
T
Tindall
Australia
9
"Absolutely Outstanding Service"
Our short stay was exceptional. From the moment we arrived the attitude and service was truly outstanding. We cannot wait to stay there again.
T
Tamara
Australia
9
"Lovely overnight stay with my daughter. Enjoyed the breakfast and views!"
Exceptional view over circular quay. The staff were all amazingly attentive.
Y
Ya(joey)
China
8
"Very Good"
The view is great .
M
Morris
Australia
7
"Good"
Great location Staff were helpful, when available
J
Jarrah
Australia
8
"Was very nice"
The location and staff were friendly
R
Roger
Australia
9
"Enjoyable stay."
Very comfortable rooms with good views.
L
Larissa
Australia
9
"Lovely stay"
Beautiful and very comfortable beds. Delicious food.
M
Michelle
Australia
8
"birthday stay"
the upgrade of the room and late check out the grand piano the kitchen
H
Hannah
New Zealand
9
"relaxing and rejuvenating"
View
Surroundings
What's nearby
Cadmans Cottage 550 m
Eliza Park Stud 400 m
Australia Square 550 m
Museum of Sydney 700 m
Sydney Observatory 500 m
Macquarie Place Park 550 m
Jessie Street Gardens 600 m
Museum of Contemporary Art 400 m
Great Barrier Reef, Australia 650 m
Millers Point Community Garden 600 m
Restaurants & cafes
Restaurant Rocks Teppanyaki 30 m
Restaurant Altitude Restaurant 10 m
Restaurant Shangri la Hotel - Cafe Mix 30 m
Top attractions
Taronga Zoo 4.6 km
Harbour Bridge 1.8 km
Sydney Aquarium 1.4 km
Bicentennial Park 17 km
Sydney Wildlife World 1.3 km
Hyde Park Barracks Museum 1.5 km
The Royal Botanic Gardens 1.1 km
Australian National Maritime Museum 1.7 km
King Street Wharf Entertainment District 1.1 km
Natural beauty
Lake Kippax Lake 4.1 km
Beaches in the neighbourhood
Milk Beach 9 km
Athol Beach 4.5 km
Sirius Cove 5 km
Rose Bay Beach 6 km
Lady Martins Beach 7 km
Public transport
Metro North Ryde 12 km
Metro Macquarie Park 14 km
Train Wynyard Station 550 m
Train Circular Quay Station 550 m
Closest airports
Camden Airport 67 km
Bankstown Airport 29 km
Sydney Kingsford Smith Airport 9 km
Shangri-La Sydney
176 Cumberland Street, The Rocks, Sydney Central Business District, 2000 Sydney, Australia
8.5 Excellent
★★★★★
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