Serain Chatswood Central

Hotel Description

Look, I’ll be straight with you about Serain Chatswood Central – it’s one of those places that just works, you know? Walking up to the building on Brown Street, you’d almost miss it if you weren’t looking (it’s tucked between some cafes and right near that little park), but honestly, that’s part of its charm. The whole area feels properly residential rather than touristy, which I actually loved.

The thing about staying here is that you’re literally in the heart of Chatswood without being stuck in some sterile hotel district. I mean, you can walk to Westfield in maybe three minutes if you need to grab something, but you’re also close enough to those amazing Korean BBQ places on the main strip that you’ll smell the grilling meat when the wind’s right. The train station’s practically next door too – I timed it once and it was genuinely a four-minute walk, which saved me so much hassle getting into the city. What really surprised me was how quiet it stays at night despite being so central. Sure, you might hear the occasional late train, but it’s nothing like I expected.

The rooms themselves are… well, they’re 3-star rooms, but they’re done thoughtfully. Everything feels clean and purposeful rather than fancy, if that makes sense. The beds are actually comfortable (I’m picky about this), and there’s enough space to spread out your stuff without feeling cramped. The bathroom’s compact but functional – hot water comes fast, which is more than I can say for some pricier places I’ve stayed. One thing I really appreciated was the little kitchenette setup; nothing fancy, but having a kettle and mini-fridge meant I could grab groceries from the Coles downstairs at Westfield and actually save some money on breakfast. The Wi-Fi worked perfectly throughout my stay, which – let’s be honest – is sometimes a gamble even at expensive hotels.

What struck me most was how the staff seemed to actually know the neighborhood. When I asked about good coffee that wasn’t Starbucks, the guy at reception immediately rattled off three local spots and gave me walking directions that were spot-on. It’s that kind of local knowledge that makes a difference when you’re trying to experience a place rather than just sleep there. The whole check-in process was refreshingly normal too – no upselling or lengthy explanations, just “here’s your key, here’s what you need to know.”

Honestly, if you’re looking for marble bathrooms and room service, this isn’t your place. But if you want somewhere comfortable and well-located where you can actually explore Chatswood like a local, it’s pretty perfect. The area comes alive during the day with all the lunch spots and shopping, but settles into this nice residential quiet by evening. I’d definitely stay here again, especially considering what you get for the price point. It’s just… solid, you know?

Rooms

• Estimated price from: $159. Studio with 2 single beds for Max persons: 2
• Estimated price from: $159. Studio with 1 sofa bed and 1 large double bed for Max persons: 2
• Estimated price from: $170. Studio with Balcony with 1 sofa bed and 1 large double bed for Max persons: 2
• Estimated price from: $220. One-Bedroom Apartment with 1 large double bed and 1 sofa bed for Max persons: 2

Reviews

• Superb – Rodger from Australia – 10 May 2025 (9/10)

  Excellent location. Very close to buses and trains. Perfect for me working 30mins away by day, and performing at The Concourse at night.

• Good – Wilma from Philippines – 17 April 2025 (7/10)

  Location.
  
  What could be improved: Some of the facilities in the room are either broken or dirty.

• Very good – Robyn from Canada – 10 April 2025 (8/10)

  Great location, safe and near the train with a pool and gym
  
  What could be improved: With flight delays it was not simple to get the access key at night

• Very good – Agustinus from Indonesia – 26 March 2025 (8/10)

  Location is very nice close to chatswood station and chatswood centre point. There is balcony also.
  
  What could be improved: Missed fried cooking equipment, no light bulb for standing lamp next to table.

• Otherwise good – Kosta from New Zealand – 22 June 2025 (8/10)

  Great location next to Interchange transport hub
  
  What could be improved: Difficult to get keys from lockbox

• Very good – Rodney from Australia – 1 February 2025 (8/10)

  Location
  
  What could be improved: Parking not available for booking .com customers

• Exceptional – Deza from Australia – 12 June 2025 (10/10)

  I liked the accomodation and the location is great. facilities are perfect.
  
  What could be improved: Internet needs a little more work. It loses connection alot. And the queen bed is made of two single beds which was kind of annoying because it moves easily around the room.

• Excellent stuff, would probably stay again. – Alex from Hong Kong – 22 May 2025 (10/10)

  Perfect location as Chatswood station is just 3-min walk away. The room itself is clean and spacious, it also equipped with washing and drying machines, so there is no concern for finding laundry.
  
  What could be improved: WiFi was relatively slow

• relaxing – Zhi from Australia – 6 May 2025 (10/10)

  love the facilities

• Exceptional – Gabriela from New Zealand – 7 March 2025 (10/10)

  The hotel was close to the stations and shops.
  
  What could be improved: Didn't know that it was like a air bnb. I didn't know how it worked. I didn't have internet connection and found it difficult to find the location of the key. I am very sorry how I spoke to the lady on the phone. I panicked and was anxious.

SURROUNDINGS

Facilities