Novotel Sydney Parramatta
Back
★★★★

Novotel Sydney Parramatta

350 Church Street, Parramatta, Parramatta, 2150 Sydney, Australia
7.4 / 10
Image 1 of Novotel Sydney Parramatta
Image 2 of Novotel Sydney Parramatta
Image 3 of Novotel Sydney Parramatta
Image 4 of Novotel Sydney Parramatta
Image 5 of Novotel Sydney Parramatta
+7 photos
Overview

Look, I’ll be straight with you about the Novotel Sydney Parramatta – it’s one of those hotels that grows on you once you figure out what it’s actually good for. When I first walked into the lobby on Church Street, I honestly wasn’t blown away. The design feels very… well, very Novotel – that sort of international business hotel aesthetic that could be anywhere from Singapore to Stockholm. But here’s the thing: sometimes that’s exactly what you need.

What actually makes this place work is how it sits in Parramatta. I mean, you’re literally a two-minute walk from Westfield Parramatta, which sounds touristy but is actually brilliant if you need to grab anything or want decent food options beyond the hotel restaurant. The train station is close enough that you can hear the occasional rumble if you’re on the lower floors facing north, but it’s not disruptive – more like urban white noise. And honestly, being able to hop on the train to Central Station in about 25 minutes makes this a surprisingly smart base if you’re doing business in the city but want to avoid CBD hotel prices. The parking situation is pretty painless too, which anyone who’s driven in Sydney will tell you is worth its weight in gold.

The rooms themselves are solid four-star territory – nothing fancy, but the beds are actually comfortable and the air conditioning works properly (you’d be surprised how often that’s not a given). I stayed on the eighth floor and the view wasn’t spectacular, but you get a decent sense of Parramatta’s skyline, which has changed dramatically in the past few years with all the new developments. The bathroom amenities are standard Novotel fare, though I did appreciate that the shower pressure was consistent. What I really liked was how quiet it gets at night – Parramatta isn’t exactly a party district, so you can actually sleep without earplugs. The staff at check-in were efficient rather than overly friendly, which I prefer when I’m tired from traveling. There’s a gym and pool that are perfectly adequate, though the pool area can get a bit echoey with kids during school holidays. You know what surprised me? The breakfast buffet is actually pretty decent – not just the usual sad hotel scrambled eggs, but proper bacon and some fresh fruit that doesn’t look like it’s been sitting there since Tuesday. It’s not going to win any awards, but it’ll fuel you up properly for the day ahead.

Guest Scores
7.4
Very Good
Based on verified reviews
Staff
8.5
Comfort
8.0
Location
8.7
Free Wifi
8.1
Facilities
7.5
Cleanliness
8.0
Value for money
7.4
Available Rooms
Standard Twin Room
2 full beds
4 adults, 2 children
Standard Queen Room
1 queen bed
2 adults, 1 child
Superior King Room
1 king bed
3 adults, 2 children
Superior Twin Room
2 twin beds
2 adults, 1 child
Executive King Suite
1 king bed 1 sofa bed
4 adults, 3 children
Select →
Facilities
Spa 4
Fitness
Steam room
Beach chairs/Loungers
Fitness center
Bedroom 3
Linens
Wardrobe or closet
Alarm clock
General 13
Air conditioning
Smoke-free property
Wake-up service
Heating
Carpeted
Elevator
Family rooms
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Iron
Wake-up service/Alarm clock
Room service
Kitchen 2
Electric kettle
Refrigerator
Parking 3
Parking garage
Electric vehicle charging station
Accessible parking
Bathroom 9
Toilet paper
Towels
Bathtub or shower
Private Bathroom
Toilet
Free toiletries
Hairdryer
Bathtub
Shower
Outdoors 1
Outdoor furniture
Activities 2
Water park
Golf course (within 2 miles)
Living Area 1
Desk
Food & Drink 6
Wine/Champagne
Kids' meals
Special diet meals (on request)
Breakfast in the room
Restaurant
Tea/Coffee maker
Accessibility 3
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Languages Spoken 1
English
Cleaning Services 4
Daily housekeeping
Ironing service
Dry cleaning
Laundry
Safety & security 9
Fire extinguishers
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Key access
24-hour security
Safe
Media & Technology 4
Flat-screen TV
Radio
Telephone
TV
Business Facilities 3
Fax/Photocopying
Business center
Meeting/Banquet facilities
Front Desk Services 4
Invoice provided
Baggage storage
Express check-in/out
24-hour front desk
House Rules
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Check-in
From 14:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00
Children & Beds
Children of all ages are welcome.
Cancellation/prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Guest reviews
M
Moeed
United Kingdom
8
"Exceptional"
I was very impressed by the customer service I received by several staff especially the assistant manager Sudeep. He made our stay very welcoming. He was efficient, professional and very understanding about our situation. He gave us a smooth check in by offering us a good deal. We hope to see more people like Sudeep throughout all Novotels.
M
Mark
Australia
7
"I am sure there are good rooms at this hotel but I did not get one."
Great location.
A
Anna
Australia
7
"Good location, nice staff, but outdated facilities."
The staff were very friendly and helpful.
S
Sandy
Australia
8
"Thank you for the service provided."
Great location! Friendly and helpful staff.
J
Jie
Australia
8
"A comfortable stay."
Very clean and convenient location, walking distance to Parrammatta station (Light Rail station is just downstairs although it's not in use yet). It's on a street full of restaurants.
C
Carole
Australia
7
"Good"
Reasonable value for money as there was a good choice
P
Peter
Denmark
7
"foxtel availability would have made us eat in rather than going out"
room service location
L
Lisa
Australia
8
"Very Good"
Great location
T
Tracy
Australia
8
"Very Good"
Good
M
Maree
Australia
8
"Comfortable bed and nice view."
Close to commbank stadium which was what we wanted.
Surroundings
What's nearby
Sports Oval 1.4 km
Parramatta Park 1.4 km
John Irving Park 2.7 km
Rangihou Reserve 1.1 km
Ollie Webb Reserve 1.6 km
Robin Thomas Reserve 1.3 km
Experiment Farm Reserve 1.6 km
Parramatta City Tennis Courts 2.1 km
Parkcide Lawns-Garden Maintenance 2.8 km
Restaurants & cafes
Restaurant Mars Hill Cafe 40 m
Restaurant Armani Restaurant 30 m
Restaurant350 Restaurant & Lounge 10 m
Top attractions
Bicentennial Park 10 km
Lane Cove River National Park 17 km
Natural beauty
Lake Lake Belvedere 10 km
Forest Rhodes Community Garden 10 km
Public transport
Metro Castle Hill 10 km
Metro Cherrybrook 10 km
Train Harris Park 1.8 km
Train Parramatta Station 1.1 km
Closest airports
Camden Airport 49 km
Bankstown Airport 13 km
Sydney Kingsford Smith Airport 26 km
Novotel Sydney Parramatta
350 Church Street, Parramatta, Parramatta, 2150 Sydney, Australia
7.4 Very Good
★★★★☆
Book now
Redirect to Booking.com
Looking for the perfect place to stay?
I'll help you find the best stay in Sydney, Australia!